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Service Delivery Expert

2 months ago

Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team at Pertemps Glasgow as a Customer Service Agent. As a key member of our Customer Service Team, you will be responsible for delivering exceptional customer experiences and providing timely support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Provide product and service information to customers, addressing their needs and concerns
  • Collaborate with internal teams to ensure seamless customer experiences
  • Continuously improve customer satisfaction and loyalty through proactive communication and issue resolution

Requirements:

  • Previous experience in a customer-facing role, preferably in a service industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a leading company in the Glasgow area