Data Centre Engineer

6 days ago

Welwyn Garden City, Hertfordshire, United Kingdom ExcelRedstone Full time
About the Role

We are seeking a highly skilled Data Centre Engineer to join our team at ExcelRedstone. As a Data Centre Engineer, you will be responsible for providing technical expertise and support for our data centre operations.

Key Responsibilities
  • Work a 24x7x365 shift pattern of 4 days on 4 days off, 4 nights on 4 nights off
  • Manage and track assets within the data centre
  • Supervise and escort 3rd party vendors
  • Plan and implement IT hardware installations adhering to strict data centre standards
  • Plan and decommission network hardware and structured cabling
  • Update relevant documentation and inventories
  • Complete service requests within agreed SLAs
  • Comply with ExcelRedstone's and client health and safety procedures
  • Comply with manufacturers', ExcelRedstone's, and clients' quality standards
  • Ensure security procedures with reference to data centres are complied with
Task Description
  • Maintenance of data centre toolsets that assist with support and management
  • Management and governance over the data centre
  • Work closely with facilities providers to maximise energy efficiency savings
  • Successful day-to-day running of the data centre, including installations, decommissions, changes, and maintenance
  • Data centre related service improvement projects
  • Basic configuration of servers (IDRAC, ILO)
  • Fault finding and escalation
  • Racking, stacking, moves, changes, decommissioning, patching
  • Data centre related major infrastructure projects, including power outages and replacements
  • Managing complex inter-rack/room cable infrastructure, providing a stable platform for IT infrastructure and desktop connectivity
Requirements
  • Experience of working in high-risk environments and data centres
  • Knowledge of DCIM tools and standards (desirable)
  • Experience of ServiceNow, Remedy, or other ticketing systems (desirable)
  • Attention to detail and proactive
  • Sound knowledge of infrastructure technologies and networking concepts
  • Competent in MS Office and helpdesk/service delivery applications
  • A reliable individual and team player
  • The ability to work under pressure
  • Able to work on own initiative and unsupervised
  • A flexible approach to shift patterns
  • The ability to communicate clearly, both written and verbally, at all levels
  • Strong organisational, interpersonal, and administrative skills
  • Applicants must have previous experience in a similar role

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