Linen Distribution Supervisor

1 week ago

StokeonTrent, Stoke-on-Trent, United Kingdom Elis UK Limited Full time
{"title": "Onsite Linen Distribution Supervisor", "description": "About the Role

We are seeking a highly skilled and experienced Onsite Linen Distribution Supervisor to join our team at The Royal Stoke Hospital. As a key member of our operations team, you will be responsible for overseeing the day-to-day operational services of the linen room, ensuring the efficient collection and delivery of linen and other services.

Your Key Responsibilities
  • Establish and maintain effective customer relationships with all key personnel.
  • Directly supervise and monitor staff performance during the course of their duties.
  • Monitor and control staff timekeeping.
  • Using departmental guidance, agree and allocate cover for annual leave.
  • Using departmental guidance, arrange cover for sickness absence.
  • Highlight any potential breaches of staff conduct to the Contract/Account Manager.
  • Assist and provide cover for other staff in their duties.
  • Conduct first-line return-to-work interviews in accordance with policies and procedures.
  • Conduct annual staff appraisals.
  • Undertake induction training of new staff and assist in all relevant staff training.
  • Check the quantities of linen supplies from the laundry to ensure they are accurate.
  • Co-ordinate with the servicing factory on a regular basis.
  • Ensure that all dirty linen is collected from wards and departments daily and returned to collection points.
  • Ensure delivery schedules are met along with any additional ad-hoc requests.
  • Assist in the distribution and collection of linen when required.
  • Ensure communication between Elis and the site is timely and accurate both verbally and in document format.
  • Liaise with the Contract/Account Manager on a regular basis to ensure consistency and information sharing.
  • Ensure all Health & Safety regulations are adhered to.
What We Offer

We are able to offer a supportive environment that encourages growth and development.

We have a national structure that can facilitate ambition.

Circa £ salary, days holiday, employee assistance programme.

", "requirements": "What We Are Looking For
  • Experience of working within a highly customer-focused service environment.
  • Excellent communication skills (verbal and written).
  • Ability to develop effective working relationships across all levels of management and staff.
  • Flexible and able to react quickly to the needs of the customer & Elis.
  • Basic IT literacy.
  • Well-spoken, clarity of speech, friendliness of tone, articulate.
  • Patient, polite, and courteous.
  • Flexibility to work unsocial hours.
", "company": "Elis UK Limited"}

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