Customer Resolution Specialist
7 days ago
Dŵr Cymru Cyf is a leading water utility company that serves 3 million people in Wales, providing safe and reliable water and wastewater services.
Our VisionWe strive to deliver high-quality services that protect the health of our customers, colleagues, and the environment. To achieve this, we need talented individuals who share our core values and behaviours.
Our CultureWe believe in equality, diversity, and inclusion, and we want every individual to feel confident, proud, and able to bring their whole selves to work. We welcome applications from minority groups, including Black, Asian, and Minority Ethnic people, Females, LGBT+, Non-binary, and people with disabilities.
Our CommitmentWe are committed to building a workplace that celebrates diverse voices and represents each customer we serve. Our company is based on trust, openness, respect, commitment, and honesty, and we want our colleagues to be proud to work for us.
Job Requirements- Deliver high-quality services that meet customer needs and expectations.
- Ensure compliance with regulatory requirements and company policies.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Contribute to a positive and inclusive work environment.
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