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Senior Customer Care Officer
4 weeks ago
We are seeking a highly skilled and motivated individual to join our Leasehold Team as a Senior Customer Care Officer. As a key member of our team, you will play a vital role in ensuring that the Council fulfills its obligations under the Lease.
Key Responsibilities:- Lease management and enforcement of the Lease
- Collaborative working with internal services, external agencies, partners, and stakeholders to deliver a customer-focused service
- Supporting Leaseholders living in flats and maisonettes originally purchased through the Right To Buy scheme
- A competitive salary and benefits package
- A generous holiday entitlement and flexible working opportunities
- The opportunity to work in a dynamic and supportive team environment
- Professional development and training opportunities
- Equality, diversity, and inclusion
- Customer focus and value for money
- Collaboration and teamwork
We are committed to increasing the diversity of our workforce and welcome applications from candidates from all backgrounds. Under the Disability Confident Scheme, disabled applicants who meet the essential criteria of this job are guaranteed an interview.
