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Retail Operations Manager
3 months ago
Position: Store Manager
Company: Jollyes Petfood Superstores
Location: East Kilbride
Salary: £28,582 - £31,930, plus an annual bonus of £4,000 based on performance metrics.
Benefits:
- Competitive remuneration package with performance-related bonuses.
- Comprehensive benefits upon successful completion of the probationary period, including Death in Service Benefit and Critical Illness Insurance.
- Generous annual leave policy, totaling 29 days including public holidays.
- 20% discount on store products.
- Employee recognition and reward initiatives.
- Access to an Employee Assistance Programme.
- Additional holiday rewards for long-term service.
- Pension scheme with employer contributions.
- Provision of staff uniforms.
- Complimentary parking facilities.
Key Responsibilities:
- Oversee store operations to maximize revenue and maintain profitability while managing expenses.
- Foster a positive workplace culture and environment for all team members.
- Ensure the highest standards of pet care and promote responsible pet ownership.
- Deliver exceptional customer service, enhancing the shopping experience through strong product and pet knowledge.
- Recruit, inspire, and develop a high-performing team.
- Maintain store standards and achieve performance indicators.
Candidate Requirements:
- Proven management experience in a retail setting with a hands-on leadership style.
- Demonstrated success in driving business performance and surpassing key performance indicators.
- Passion for providing outstanding customer experiences.
- Ability to effectively communicate and build cohesive, high-performing teams.
- Commercially astute with a proactive mindset.
- Full-time commitment of 40 hours per week.
