Food and Beverage Service Host

3 weeks ago

Sunderland, Sunderland, United Kingdom The Rank Group Full time
About Us

Grosvenor Casinos is a leading entertainment brand in the UK, offering a unique experience that combines gaming, dining, and entertainment. Our venues are at the heart of their communities, providing a space for people to socialize, relax, and have fun.

Job Description

We are seeking a skilled Food and Beverage Host to join our team at Grosvenor Casino Sunderland. As a Food and Beverage Host, you will be responsible for delivering exceptional customer service, creating a welcoming atmosphere, and ensuring that our customers have an enjoyable experience.

Key Responsibilities
  • Provide exceptional customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Create a welcoming atmosphere, engaging with customers and ensuring that they feel valued and appreciated.
  • Present menus confidently and effectively, providing recommendations and answering questions about our food and beverage offerings.
  • Work collaboratively with the food and beverage team to ensure that our customers receive a high-quality dining experience.
  • Maintain a clean and safe environment, adhering to health and safety standards and protocols.
What We Offer

We offer a competitive salary, comprehensive training, and opportunities for career development. As a Food and Beverage Host, you will have the chance to work in a dynamic and fast-paced environment, developing your skills and knowledge in customer service, food and beverage, and hospitality.

We are committed to providing a positive and inclusive work environment, where our employees feel valued, respected, and supported. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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