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Kiehl's Store Manager

2 months ago

London, Greater London, United Kingdom L'Oréal Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to lead our Kiehl's boutique on Monmouth Street. As a key member of our team, you will be responsible for driving sales growth, delivering exceptional customer service, and creating a unique and personalized experience for our clients.

Key Responsibilities
  • Develop and implement sales strategies to achieve business objectives and drive revenue growth.
  • Lead and motivate a high-performing team to deliver exceptional customer service and sales results.
  • Manage inventory, staffing, and operational aspects of the store to ensure seamless day-to-day operations.
  • Collaborate with the retail and training teams to identify business opportunities and implement initiatives to maximize sales.
  • Develop and maintain positive relationships with the community, head office, and other stakeholders.
  • Stay up-to-date with industry trends, competitor activity, and market developments to inform business decisions.
Requirements
  • Proven experience in a retail management role, preferably in a luxury skincare or cosmetics environment.
  • Excellent business acumen, including sales analysis, inventory management, and staffing.
  • Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
  • Ability to work flexibility during retail hours, including evenings, weekends, and holidays.
About L'Oréal

L'Oréal is a global leader in the beauty industry, committed to creating a diverse, equitable, and inclusive environment where everyone is welcome and valued. We offer a competitive salary package, excellent benefits, and opportunities for professional development and growth.