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Property Coordinator

2 months ago

Cannock, Staffordshire, United Kingdom Connells Group Full time

Job Summary

We are seeking a highly motivated and organized Property Coordinator to join our Property Management Team within our Lettings Department. As a Property Coordinator, you will provide property management and tenancy support services to branches, landlords, and tenants.

Key Responsibilities

  • Act as a central point of contact managing the effective resolution of queries from clients and staff.
  • Provide expert advice to branch and customers on property-related matters.
  • Maintain a central register of contractors and ensure they have the necessary qualifications.
  • Oversee customer service, ensuring works and renewals are carried out in a timely manner and monitor chasing up invoices and inspection of works and Tenancy Agreements.
  • Monitor workloads to ensure deadlines are met and service levels are adhered to.
  • Assist with complicated cases and tenancies, advising PC, Landlord, and Tenant of options, and liaising with LSC and branch.

Requirements

  • Strong customer service skills and confident communication.
  • Good team player.
  • Ability to stay calm under pressure.
  • Excellent negotiation and influencing skills.
  • Excellent planning and organizational skills.
  • Good analytical ability.

About Connells Group

Connells Group is one of the largest and most successful estate agency and property services providers in the UK. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.