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Technical Service Engineer

2 months ago

Northampton, Northamptonshire, United Kingdom Franklin Fitch Full time

Job Opportunity at Franklin Fitch

Job Title: IT Support Engineer

Location: Brixworth

Job Type: Full-time

Salary: Up to £38,000 per annum

Job Description:

We are seeking an experienced IT Support Engineer to join our team at Franklin Fitch. As an IT Support Engineer, you will be responsible for providing exceptional trackside support and ensuring the smooth operation of our IT systems.

Key Responsibilities:

  • Provide technical support to our team members and stakeholders
  • Troubleshoot and resolve IT issues in a timely and efficient manner
  • Install, configure, and maintain IT systems and equipment
  • Develop and implement IT policies and procedures
  • Collaborate with other teams to ensure seamless IT operations

Requirements:

  • ITIL Foundation certification
  • Excellent customer service skills
  • Experience with Windows 10/11 operating systems and mobile operating systems
  • Microsoft Office365 expertise
  • Active Directory and Group Policy management skills
  • Good knowledge of networking, including TCP/IP, DNS, DHCP, WAN, and LAN
  • Experience with storage systems, performance, and availability monitoring toolsets
  • Ability to work under pressure and meet deadlines
  • Flexibility to work out-of-hours on a rota basis

Desirable Skills:

  • Microsoft certifications
  • Cisco Certified Network Associate
  • Interest in Formula 1 or motorsport

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment