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Golf Operations Manager

2 months ago

Ansty, Warwickshire, United Kingdom Get Golfing CIO Full time
Golf Operations Manager

Ansty Golf Club, a renowned golfing destination in Coventry, is seeking a highly skilled Golf Operations Manager to oversee the smooth functioning of its golf operations. As a key member of the Get Golfing CIO team, you will be responsible for ensuring the highest standards of customer service, golf course maintenance, and financial management.

Key Responsibilities
  • Tee-Time Management: Oversee the efficient management of tee-time reservations, ensuring seamless customer experiences.
  • Golf Shop Operations: Manage golf shop inventory, equipment maintenance, and customer service to drive sales and revenue growth.
  • Customer Service: Train and supervise golf staff, handle customer inquiries, and resolve issues promptly to maintain exceptional customer satisfaction.
  • Golf Course Maintenance: Collaborate with the maintenance team to maintain the golf course in excellent condition, overseeing irrigation, pest control, and course improvements.
  • Marketing and Revenue Growth: Develop and implement marketing strategies to promote golf events, programs, and memberships, driving new customer acquisition and revenue growth.
  • Financial Management: Monitor and analyze financial performance, prepare budgets, and implement cost-effective measures to optimize profitability.
Requirements
  • Prior experience in golf operations management, preferably in a similar role within the golf industry.
  • Strong leadership and managerial skills with the ability to oversee and motivate a team.
  • Excellent customer service and communication skills to interact with members, guests, and staff.
  • Good knowledge of golf course maintenance and golf shop operations.
  • A passion for golf with a solid understanding of the game and industry.
  • Proficiency in golf management software and MS Office Suite.
  • Ability to work flexible hours, including weekends and holidays as per business requirements.
  • Strong organizational and problem-solving skills to handle multiple tasks and prioritize effectively.
Benefits
  • Pension Plans
  • Work From Home
  • Training & Development
  • Free Golf
  • 50% discount on food and beverage
  • Staff referral programme