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Travel Sales Consultant

2 months ago

Birmingham, Birmingham, United Kingdom TUI Group Full time

TUI Group

As a Travel Sales Consultant within the
TUI Group, you will become a specialist in various destinations, enabling you to effectively recommend and sell a range of travel options including holidays, cruises, and domestic getaways.

Your primary focus will be on delivering exceptional customer experiences that solidify our reputation as a leading travel provider.


ROLE OVERVIEW

  • Utilize your interpersonal skills to engage and delight customers and colleagues while fostering a positive atmosphere
  • Stay ahead of technological advancements as
    TUI Group equips you with cutting-edge tools to enhance your understanding of customer needs and tailor your approach accordingly
  • In the event of challenges, you will take the initiative to address and resolve inquiries or issues efficiently
  • Adapt to the dynamic nature of a customer-centric role, embracing change and challenges
  • Your ambition and dedication will drive you to surpass sales and service goals, a practice we refer to as 'Achieving Excellence'

CANDIDATE PROFILE

  • Strong customer service orientation
  • Proven ability to meet targets and tackle challenges
  • Collaborative team player who actively engages with customers and colleagues
  • Detail-oriented individual who takes pride in their work and personal growth
  • Proactive in identifying and resolving potential issues
  • Enthusiasm for the travel industry, with or without prior experience
  • Competence in managing various currencies and administrative duties while adhering to established protocols
  • Willingness to work flexible hours, including evenings and weekends, based on customer needs and operational hours. Shift schedules are typically provided four weeks in advance.