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Technical Support Engineer

2 months ago

Exeter, Devon, United Kingdom Opus Recruitment Solutions Full time £25,000 - £28,000

**Job Title:** Service Desk Engineer

**Job Type:** Full-time

**Company:** Opus Recruitment Solutions

**Location:** Remote (South West)

**Job Description:**

We are seeking a highly skilled Service Desk Engineer to join our team at Opus Recruitment Solutions. As a Service Desk Engineer, you will be responsible for providing technical support and escalation services to our clients.

**Key Responsibilities:**

  • Provide technical support and escalation services to clients
  • Work with 1st Line and 2nd Line issues to resolve technical problems
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain technical knowledge and skills to stay up-to-date with industry trends

**Requirements:**

  • 2+ years of experience in a Service Desk or Technical Support role
  • Strong technical knowledge of ITIL, Active Directory, Windows Server, and other relevant technologies
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

**What We Offer:**

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

**How to Apply:**

If you are a motivated and experienced Service Desk Engineer looking for a new challenge, please submit your application to us.