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Customer Service Coordinator

2 months ago

Deeside, Flintshire, United Kingdom NR Associates Ltd Full time

**About NR Associates Ltd**

NR Associates Ltd is a leading distributor of promotional workwear and leisure clothing, operating in a fast-growing industry. With a strong presence in the UK and Europe, the company offers a diverse range of products and is supported by a dedicated workforce of over 500 employees.

**Job Summary**

We are seeking an enthusiastic and customer-focused individual to join our Sales Support team. As a Sales Support Specialist, you will play a key role in assisting customers throughout the sales process, ensuring the highest level of satisfaction.

**Key Responsibilities**

  • Support the day-to-day management of accounts and queries to ensure exceptional customer satisfaction.
  • Provide administrative support to the UK Sales Manager, ensuring seamless operations.
  • Manage and process customer orders, ensuring timely delivery.
  • Liaise with various departments to guarantee smooth order delivery.
  • Collaborate with customers and the wider business to create an enhanced customer experience.

**Core Competencies**

  • Excellent written and verbal communication skills.
  • Confident telephone manner and proactive sales approach.
  • Positive attitude, hard work, and enthusiasm.
  • A team player in a customer-focused environment.
  • Computer literacy, including Excel and Word.
  • Professional, courteous, and conscientious manner.