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Account Growth Associate

2 months ago


Nuneaton, Warwickshire, United Kingdom Amber Resourcing Full time

About Amber Resourcing

Amber Resourcing is a dynamic and forward-thinking organization dedicated to empowering businesses to achieve their full potential.

Job Summary

We are seeking a highly motivated and results-driven Customer Success Associate to join our team. As a key member of our organization, you will play a vital role in driving business growth and delivering exceptional customer experiences.

Key Responsibilities

  • Foster long-term partnerships with key clients, ensuring their needs are met and exceeded.
  • Identify and engage with prospective clients, leveraging your expertise to build strong relationships and drive business growth.
  • Mentor and guide team members, promoting effective information sharing and collaboration across internal teams.
  • Develop and implement strategies to increase brand visibility and customer engagement, driving business forward.

Requirements

  • Proven experience in a customer success role or similar, with a track record of delivering exceptional results.
  • Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.

What We Offer

  • A competitive salary of up to £30K per annum.
  • A hybrid working arrangement, allowing for flexibility and work-life balance.
  • A company bonus scheme, recognizing and rewarding outstanding performance.
  • A comprehensive benefits package, including medical and dental coverage.

Commutable Locations

This role is commutable from various locations, including Warwick, Birmingham, Coventry, Kenilworth, Stratford-upon-Avon, Worcester, and Wolverhampton.

Eligibility

Please note that this position requires you to hold either British Citizenship, ILR, or Pre-Settled Status within the UK.