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Clinical Transport Coordinator
2 months ago
Salary: £24,358
Hours: Rota including weekends and nights.
Contract:Permanent
Role Overview:
Cleveland Clinic London is seeking a dedicated Hospital Porter to serve as the initial point of contact for patients, visitors, and caregivers. This position requires a background in hospitality to ensure a welcoming atmosphere and to assist with various duties throughout the facility.
Key Responsibilities:
- Safely transfers patients between different areas of the hospital, maintaining their dignity and comfort.
- Fosters a friendly environment by demonstrating empathy and teamwork.
- Assists in the management and transportation of medical gas cylinders following established protocols.
- Operates the hospital's mailroom and ensures timely postal services for patients and caregivers.
- Complies with all policies and procedures while attending mandatory training sessions.
- Guides patients to their rooms and other locations, providing information about hospital services and facilities.
- Utilizes beds, wheelchairs, and stretchers for patient transfers and aids in the safe handling of luggage and medical equipment.
- Manages visitor check-ins and coordinates their arrival while answering calls and taking clear messages.
Qualifications:
- Previous experience in a hospitality environment.
- High School Diploma or equivalent (preferred).
- Experience in a supportive role assisting patients or visitors.
- Ability to work independently and collaboratively within a team.
- A valid driving license is preferred.
- A compassionate and caring demeanor.
- Proficient in written and spoken English.
- High emotional intelligence, empathy, and integrity.
- Strong punctuality, accountability, and reliability.
Benefits:
As a not-for-profit leader in healthcare, we offer a range of benefits including:
- 25 days of annual leave plus 8 bank holidays.
- Auto-enrollment in a pension scheme with contributions from Cleveland Clinic.
- Private medical and dental insurance.
- Life assurance coverage.
- Access to discounted gym facilities.
- Employee assistance programs.
- Seasonal ticket loans.
About Us:
Cleveland Clinic is a global leader in specialized medical care, dedicated to providing exceptional patient outcomes. With a rich history spanning over a century, our Patients First philosophy drives our commitment to excellence in healthcare.
Join us in delivering world-class care and fostering an inclusive work environment that celebrates diversity.