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Research Lead
2 months ago
We are seeking a highly skilled and experienced Research Lead to join our Knowledge Management (KM) Research team at Irwin Mitchell. As a key member of our team, you will play a critical role in delivering high-quality research services to support our business objectives.
Key Responsibilities- Manage the provision of our KM Research Service, coordinating with other Lead Researchers and the Head of Research and Resources.
- Work with the Head of Research and Resources to improve our business by delivering research services that support client relationships, inform strategy, and help deliver our strategic growth plans.
- Take responsibility for managing a team of Senior Researchers and Researchers, prioritizing work, and ensuring the delivery of high-quality research reports and analysis.
- Develop and deliver training and guidance on research best practice for all researchers, focusing on sources, analysis, presentation of research, and extraction of insight.
- Coordinate with others contributing to research services across the business, including Client Insight and Data.
- Manage the delivery of research services across all direct line reports, focusing on the production of high-quality, timely, accurate, and insightful legal, business, strategic, market, and competitor research, analysis, and current awareness.
- Provide an escalation point for line reports, including allocation of work, ensuring work is completed according to deadlines and service level agreements, and advising the team on best practice.
- Adopt a subject matter expertise (SME) role within the Research Team, providing a comprehensive research service to assist in the delivery of the Group's strategic growth plans.
- Actively participate in key groups / forums across the business to work directly with users of the service, including Partners, lawyers, Group Services colleagues, and other members of the KM Team.
We are looking for a highly skilled and experienced Research Lead who possesses:
- A degree or post-graduate qualification in Information and Library Management, Information Science, or a related subject.
- Previous experience in the areas of legal, competitive, and business research, or other forms of research and knowledge management.
- A successful track record operating as a member of an Information Services, Knowledge Management, or a related team, preferably in a legal environment.
- Excellent knowledge of key legal and business databases for research purposes.
- Proven experience of delivering business research, including client, target, competitor, and market research.
- Proven ability to conduct research across subscription databases, publicly available databases/information sources, and hard copy resources, delivering high-quality and targeted results to internal and external clients.
- Experience with using current awareness aggregator tools such as Manzama.
- Excellent IT skills with proven high proficiency in the full range of Office applications.
- A commitment to maintaining personal professional development and technical capability with new and existing research techniques and online/offline research tools.
We offer a competitive salary and benefits package, including:
- 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too.
- Generous and flexible pension schemes.
- Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid).
- Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We are committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
