Fire and Security Systems Engineer

22 hours ago

Liverpool, Liverpool, United Kingdom Marlowe Fire and Security Full time
About the Role

We are seeking an experienced Fire and Security Service Engineer to join our team at Marlowe Fire and Security. As a key member of our engineering team, you will be responsible for maintaining and repairing fire and security systems in line with current standards and customer requirements.

Key Responsibilities
  • Maintain and repair fire and security systems in your assigned area.
  • Respond to service calls on all types of fire and security systems in line with current standards and customer requirements.
  • Plan and respond to routine and reactive call visits in your area.
  • Maintain effective communication with customers when planning site visits.
  • Maintain your stock levels with support from the stores team.
  • Attend training sessions as and when required.
  • Attend engineering team meetings as and when required.
  • Identify any personal training and development needs to help you provide the best possible customer service.
About Our Systems

We work with a range of fire and security systems, including:

  • Fire systems: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec.
  • Intruder systems: Galaxy, Texecom, Scantronic, Menvier, Risco.
  • CCTV systems: Hikvision, Dahua, Bosch, Generic Analogue Systems.
  • Access control systems: Paxton, PAC, Salto.
Requirements

We are looking for candidates with a technical background in the electrical/electronic industry and good all-round knowledge of fire and security systems. Experience of front-line customer contact is preferred, as is excellent organisational skills and a professional and presentable demeanor. The ability to deliver exceptional customer service is essential.

Benefits

We offer a competitive salary and commission structure, as well as a range of benefits, including:

  • Basic salary: £28,000-£37,000.
  • Competitive and uncapped commission, overtime, and travel time.
  • Company vehicle and fuel card.
  • Company tablet and mobile phone.
  • Royal London Pension Scheme.
  • Life assurance x4 basic salary.
  • Employee recognition scheme.
  • Paid referrals scheme (up to £1,000 per successful candidate referral).
  • Paid holidays and bank holidays.
  • Holidays increasing after each year of service up to 25 days.
  • Birthday holiday.
  • Mental health support scheme.
  • Long service award (increments of 5 years).
  • Access to continued training at the Marlowe Academy.
  • Development and progression opportunities.
About Marlowe Fire and Security

We are a specialist business within Marlowe Fire and Security Group, one of the fastest-growing and most innovative fire life safety and security service providers in the UK. We work with clients of all sizes to provide end-to-end fire and security solutions across all sectors to ensure their safety, security, and compliance.

We are committed to creating a diverse and inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers.

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