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HR Generalist

2 months ago

South East England, United Kingdom Travelex Full time
Job Summary

We are seeking a highly skilled HR Generalist to join our team at Travelex. As an HR Generalist, you will be responsible for providing expert advice and guidance on employee relations, talent development, and HR operations.

Key Responsibilities
  • Provide guidance and support on employee relations issues, including disciplinary, grievance, and appeal procedures.
  • Coach and develop managers to resolve underperformance, long-term ill health/absence issues, and flexible working requests.
  • Manage high-risk cases, including ACAS early conciliation claims and Employment Tribunal applications.
  • Handle employee relations queries, including personal welfare issues, and provide guidance on maternity/paternity/parental leave and other family-friendly statutory entitlements.
  • Support managers in resolving probation-related issues and provide coaching and development to the HR Coordinator.
  • Provide back-up support to the HR Administrator with critical HR administrative tasks and support the HR Business Partner with ad-hoc project work.
  • Support the HR Business Partner/L&D with HR learning and development and maintain employment law knowledge through regular reading and seminars.
  • Highlight trends in ER case work and make recommendations to reduce time spent where possible, and support the HRBP with data packs including attrition, new hire retention, VIBE, and survey feedback.
  • Identify improvements to ER HR Policy and documentation and recommend updates as required to the HR Business Partner.
Requirements
  • Strong HR Generalist knowledge and experience in a fast-paced environment.
  • Ability to influence people at multiple levels and a pragmatic/creative approach to HR.
  • Approachable yet professional, with a desire to provide development and coaching support to the HR Coordinator.
  • High competence in administrative duties, with a 'roll your sleeves up' attitude and the ability to handle multiple tasks simultaneously.
  • Excellent time management and organisational skills, with solid Microsoft skills in Word, PowerPoint, and Excel, and HRIS skills.
About Travelex

Travelex is a leading foreign exchange specialist, committed to making our customers' lives simpler, more engaging, and hassle-free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on.

Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with Travelex's resources, deep industry experience, and leading brand, we are inventing the future of FX, cross-border e-commerce, and international payments.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.