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Customer Service Representative
2 months ago
We are seeking a talented and customer-focused individual to join our team as a Customer Advisor. As a key member of our retail store team, you will play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.
Key Responsibilities- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
- Process transactions accurately and efficiently, handling customer payments and returns.
- Contribute to maintaining a clean and organized store environment, adhering to health and safety standards.
- Participate in visual merchandising and stock management activities to ensure a visually appealing store display.
As a valued member of our team, you will enjoy a range of benefits, including:
- A competitive rate of pay and opportunities for overtime.
- A generous holiday entitlement and flexible working arrangements.
- A discount card offering 10% off on your shopping at Sainsbury's, Argos, Tu, and Habitat.
- Free food and hot drinks provided in-store.
- Access to our Employee Assistance Programme for support and guidance.
To be successful in this role, you will need:
- A passion for delivering exceptional customer service.
- Excellent communication and interpersonal skills.
- A flexible and adaptable approach to working hours.
- A commitment to maintaining a high level of professionalism and integrity.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, and we will be in touch to discuss the next steps.
