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Product Development Support Engineer
2 months ago
**Technical Support Engineer Role**
We are seeking a highly skilled Technical Support Engineer to join our team at Enterprise Recruitment Ltd. As a Technical Support Engineer, you will play a crucial role in providing second-line support to external distributors and customer service engineers for cutting-edge control systems.
Key Responsibilities:
- Provide technical support to engineers in the field via remote assistance and troubleshooting.
- Investigate faults in returned goods and collaborate with the software team to resolve issues.
- Assist with product testing before release to ensure products meet their requirements.
- Work with the software team to take products from initial concept through to delivery.
Requirements:
- Solid IT skills and technical problem-solving abilities.
- Excellent communication skills and ability to work with cross-functional teams.
- Desirable skills include IT support/helpdesk experience and a driving license or willingness to learn.
About Us:
Enterprise Recruitment Ltd is a leading recruitment agency specializing in placing talented individuals in exciting roles within the product development industry.
