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Shop Manager Assistant

2 months ago

York, York City, United Kingdom Charlestyrwhitt Full time
{"title": "Assistant Store Manager", "description": "Role Overview

At Charles Tyrwhitt, we're committed to making it easy for men to dress well. As an Assistant Store Manager, you'll play a key role in influencing and exceeding sales targets, maximizing KPI goals, and ensuring an exceptional customer experience.

Key Responsibilities
  • Lead and work alongside the sales team to identify and exceed sales opportunities and targets
  • Recognize and coach great performance, building lasting relationships with customers
  • Manage customer appointments, including corporate clients and wedding parties, and manage customer feedback with the Store Manager
  • Support the Store Manager in reporting and analyzing data, operational and stock responsibilities, managing and minimizing controllable costs, staff recruitment and retention, colleague engagement, HR, Health and Safety, and compliance
Requirements
  • Previous retail management experience
  • Proven ability to lead, inspire, and motivate others to achieve and work to very high standards
  • Coaching and leadership skills
  • Highly commercial with strong analytical skills
  • Stock management and loss prevention experience
  • Knowledge of understanding systems with a good understanding of Microsoft Office
  • Strong relationship-building skills and stakeholder/customer management
What We Offer
  • Competitive salary and an excellent quarterly bonus scheme
  • Uniform – retail colleagues are entitled to a uniform outfit allowance refreshed every 6 months
  • An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward
  • You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company
  • We will help you get to work too We have a great cycle to work scheme and relocation packages to support career development
  • We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities, and team-building events happen regularly
  • We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos
  • The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service, and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through while still earning your full wage
About Us

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University) had the notion that he could make a better shirt at better value than anyone else in the world He believed that all men; no matter their shape or size, should be able to own a Jermyn Street quality shirt

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