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Senior Cloud Infrastructure Engineer

2 months ago


Dartford, Kent, United Kingdom Oakleigh James Full time

About Oakleigh James

Oakleigh James is a leading provider of cloud-based IT infrastructure solutions to small to mid-sized organizations. We are committed to delivering exceptional service and expertise to our clients, helping them to achieve their business goals.

Job Summary

We are seeking a highly skilled Senior Cloud Infrastructure Engineer to join our team. As a Senior Cloud Infrastructure Engineer, you will be responsible for designing, implementing, and maintaining our cloud infrastructure, ensuring it meets the highest standards of performance, security, and reliability.

Key Responsibilities

  1. Design and Implement Cloud Infrastructure

Design and implement cloud infrastructure solutions that meet the needs of our clients, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS).

Troubleshoot and Resolve Complex Issues

Troubleshoot and resolve complex infrastructure issues, ensuring minimal downtime and maximum uptime for our clients.

Manage and Monitor Infrastructure Performance

Manage and monitor infrastructure performance, identifying areas for improvement and implementing changes to optimize performance.

Proactively Identify and Mitigate Risks

Proactively identify and mitigate risks to our cloud infrastructure, ensuring the highest levels of security and compliance.

Document Infrastructure Procedures

Document infrastructure procedures and processes, ensuring that all team members have access to the information they need to perform their jobs effectively.

Technical Leadership

Provide technical leadership and guidance to junior team members, ensuring that they have the skills and knowledge they need to succeed in their roles.

Stay Up-to-Date with the Latest Technologies

Stay up-to-date with the latest technologies and trends in cloud infrastructure, ensuring that our solutions remain cutting-edge and competitive.

Participation in On-Call Rota

Participate in our 24/7 on-call rota, providing support and assistance to our clients outside of regular working hours.

Escalation Point for 1st Line Engineers

Act as an escalation point for our 1st line engineers, providing troubleshooting assistance and root cause analysis where needed.

Firmware and Software Management

Manage firmware and software versions, ensuring that our infrastructure remains up-to-date and secure.

Requirements

  1. 3+ Years of Experience in Cloud Infrastructure

3+ years of experience in designing, implementing, and maintaining cloud infrastructure solutions.

Strong Understanding of Cloud Technologies

Strong understanding of cloud technologies, including IaaS, PaaS, and SaaS.

Experience with Cloud Computing Technologies

Experience with cloud computing technologies, including AWS and Azure.

Experience with MDM Solutions

Experience with MDM solutions, including Microsoft Endpoint Manager.

Excellent Troubleshooting and Problem-Solving Skills

Excellent troubleshooting and problem-solving skills, with the ability to analyze complex issues and develop effective solutions.

Strong Communication and Customer-Facing Skills

Strong communication and customer-facing skills, with the ability to work effectively with clients and stakeholders.