Cafe Team Leader

2 weeks ago

Bolton, Bolton, United Kingdom Tesco Full time
About the Role

We're seeking a highly skilled and motivated Cafe Team Leader to join our team at Tesco. As a key member of our cafe team, you will be responsible for ensuring exceptional customer service, maintaining operational standards, and leading by example.

Key Responsibilities:
  • Maintain operational and safety standards to ensure a smooth and efficient cafe experience.
  • Ensure all food safety and hygiene regulations are met and followed.
  • Lead by example by providing an excellent experience for customers.
  • Open and close the cafe, overseeing full operations in the manager's absence.
  • Recognize and celebrate team members for providing excellent service.
  • Learn our menu inside out and help the team to do the same.
  • Boost sales by ensuring everyone is in the right place at the right time.
  • Deliver Health & Safety and Food Safety training for team members.
  • Support the Cafe Manager with colleague coaching and development.
  • Seek ways to constantly improve our service for customers.
  • Promote an inclusive environment where colleagues feel respected, valued, and safe.
Requirements:
  • A background in hospitality, with Team/Shift Leader experience.
  • A passion for providing excellent customer service.
  • Health & Safety and Food Safety knowledge.
  • Effective communication skills.
  • Ability to multitask and adapt to changing priorities.
  • Confidence using your initiative to improve ways of working.
What's in it for you:
  • A fantastic work-life balance.
  • Excellent benefits, including Colleague Clubcard, flexible working options, retirement savings plan, life assurance, access to free wellbeing services, and more.

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