Assistant General Manager

3 weeks ago


Hertfordshire, United Kingdom Compass Group UK & Ireland Full time
Position Overview:
As an integral part of our management team, you will collaborate closely with the General Catering Manager and Front of House Teams to oversee and direct the operations of the unit. Your role will be pivotal in ensuring that we meet the high standards set by Compass Group UK & Ireland, adhering to contract specifications and regulatory requirements.

Key Responsibilities:
  • Manage the unit efficiently, ensuring quality service delivery.
  • Oversee the preparation, cooking, and presentation of food to meet agreed standards.
  • Utilize resources effectively, including stock management and team oversight.
  • Maintain open communication with clients and address any changes promptly.
  • Implement action plans based on client satisfaction feedback.
  • Promote the unit and represent Compass Group positively.
  • Ensure compliance with company promotions and pricing strategies.
  • Identify additional business opportunities and discuss with management.
  • Monitor stock levels and ensure retail areas are well-stocked.
  • Analyze unit costs and manage financial performance.
  • Ensure compliance with purchasing protocols and maintain accurate records.
  • Minimize food wastage and optimize labor schedules within budget constraints.

Who You Are:
  • Experienced in food service management with a strong operational background.
  • Proficient in people management and effective communication.
  • Results-oriented with a balanced focus on both outcomes and team dynamics.
  • Possess a solid understanding of customer needs and expectations.
  • Hold relevant qualifications, including GCSE or equivalent in English and Maths.
  • Computer literate with strong organizational skills.
  • Capable of working under pressure and meeting strict deadlines.
  • Possess a Basic Food Hygiene certificate and leadership skills for managing a small team.
  • Have a minimum of 3 years of experience in the catering industry.
  • Demonstrate excellent financial acumen.

About Compass Group UK & Ireland:
Join us in our mission to provide exceptional service across approximately 6,000 venues. At Compass, we value diversity and strive to create an inclusive environment where every team member can thrive and reach their full potential. We offer competitive compensation, comprehensive benefits, and numerous opportunities for professional growth.

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