Communication Operator
7 days ago
The role of a North Wales Police Communications Operator is a challenging and rewarding position that offers a unique opportunity to make a difference in the community.
Key Responsibilities- Initial Investigation: Conduct initial interviews to establish the severity of incidents and identify potential lines of inquiry.
- Partnership Working: Collaborate with other emergency services and partner agencies to support their work and arrange police involvement when necessary.
- Advice and Signposting: Provide advice and guidance to members of the public, signposting them to more appropriate agencies when necessary.
- Recording Intelligence: Identify and record information from the public to inform future policing operations.
- Service Delivery: Provide a professional service to the public, dealing with a high volume of calls and maintaining a calm and composed demeanor.
- NVQ Level 3 or equivalent qualification in a relevant field.
- Typing speed of around 40 wpm.
- Good communication and teamwork skills.
- Computer literacy and experience with Windows systems.
- Problem-solving skills and ability to remain calm in stressful situations.
- Good geographical knowledge of North Wales.
North Wales Police is a bilingual organization, and for this role, you will need to demonstrate a minimum of level 4/5 Welsh skills.
About AdeccoAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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