Academic Quality Assurance Manager

1 month ago

Bristol, Bristol, United Kingdom Charlie Bigham's Full time
Quality Assurance Manager

As a Quality Assurance Manager at Charlie Bigham's, you will play a pivotal role in upholding our commitment to excellence by coordinating and maintaining the quality assurance activities that ensure our food meets the highest standards.

Key Responsibilities:
  • Maintain and promote a QA and food safety culture through setting standards, procedures implementation, auditing, training, and development of teams across the site.
  • Develop and maintain a suitable training program to raise awareness and drive improvements in GMP & Quality.
  • Lead site inspections and audits aiming to drive improvements in GMP standards by working in collaboration with the site's operation team.
  • Proactively identify opportunities for improvement within food quality and safety and follow up with appropriate improvement plans.
  • Lead complaints and near miss investigations and associated improvement plans in conjunction with other departments.
  • Manage concessions to minimize disruption to site operation whilst ensuring quality and food safety standards are not compromised.
  • Support/lead investigations on internal rejections and food safety/quality incidents.
  • Support raw material management and related issues including contacting suppliers when necessary.
  • Ensure quality and food safety management systems are developed, reviewed, updated, understood, and implemented.
  • TA team management including Rota and technical team cover.
  • Maintain site quality systems and documentation to the required standard.
  • Responsible for smooth running taste panels and associated action planning.
  • Lead or support quality projects as required.
  • Lead activities to ensure site quality targets and objectives are met.
  • Make day-to-day decisions with regards to quality and food safety related issues.
  • Escalation cover out of normal hours including some weekends on a rota (phone only).
Requirements:
  • Food science/technology related qualification.
  • HACCP level 3.
  • Analytical thinker, able to understand data and draw compelling business proposals.
  • Available to work outside of normal hours and bank holidays if required.
  • IT proficient (Microsoft office and Windows environment).

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