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Restaurant Team Lead

2 months ago

StratforduponAvon, Warwickshire, United Kingdom The Arden Hotel, Stratford-upon-Avon Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at The Arden Hotel, Stratford-upon-Avon. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.

Key Responsibilities
  • Oversee the restaurant service during your shift, ensuring that all guests receive a warm and welcoming experience.
  • Allocate daily duties to the team, promoting a positive and motivated work environment.
  • Support the Food & Beverage/Restaurant Manager with staff training and development, ensuring that all team members have the skills and knowledge needed to deliver exceptional service.
  • Lead by example, demonstrating a commitment to delivering 5* experiences to guests and hotel residents.
  • Work closely with the hotel team to ensure that all guests receive a seamless and enjoyable experience.
What We Offer

As a Restaurant Supervisor at The Arden Hotel, you will receive a competitive salary and benefits package, including:

  • Enhanced annual leave entitlement
  • Fairly distributed Service Charge/Gratuities paid monthly
  • Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways and utilities
  • Access to our wellbeing centre with Hello Fresh Recipes, fitness video's and money management tools
  • Cycle to Work Scheme and Electric Vehicle Lease Scheme
  • Health plans for dental, optical, alternative health care + 24 hour GP access
  • Discounted stays, spa treatments, golf and leisure access across EHC properties
  • Support via our Wellbeing Strategy based on Money, Mind, Body & Heart
  • Access to Eden Engage – our employee portal with regular team news
  • Grow with us via apprenticeships and bespoke leadership programmes
Our Culture

We are proud to be a values-led organization, committed to providing a great place to work with our teams at the heart of all we do. Our culture focuses on collaboration, and we regularly involve our teams in helping to shape our approach. We are committed to sustainability and wellbeing, and we have employee champions in every hotel and HQ. We are members of the Hoteliers Charter and are committed to providing equitable workplaces, seeking to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills.