Client Services Manager Care Home
4 weeks ago
We are seeking an experienced Client Services Manager to join our team at F S People Ltd (Financial Services recruitment specialists). As a key member of our mortgage brokerage, you will be responsible for leading a team of concierge advisers, ensuring a customer-centric mortgage experience for our clients.
Key Responsibilities:
- Oversee the client journey, ensuring clients are aware of the full range of services available
- Lead a team of concierge advisers, providing guidance and support to deliver exceptional client service
- Develop and implement strategies to improve client satisfaction and retention
- Collaborate with the mortgage market team to stay up-to-date on market trends and developments
Requirements:
- Proven experience in people management and team leadership
- Strong knowledge of the UK mortgage market and home buying process
- Excellent communication and interpersonal skills
- Ability to motivate and develop a team
What We Offer:
- Base salary up to £47,000
- Quarterly bonus
- Hybrid role with 2 days work from home
This is an excellent opportunity to join a market-leading mortgage brokerage with a unique proposition. If you are a motivated and experienced Client Services Manager looking for a new challenge, please apply.
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