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Brand Liaison Officer

2 months ago

Cheltenham, Gloucestershire, United Kingdom Approach Personnel Ltd Full time

Approach Personnel Ltd is seeking an experienced Resident Liaison Officer to join their team on a large contract in Cheltenham. The successful candidate will assist tenants on refurbishment aspects around roofing, delivering an excellent customer experience and working within a wider delivery team. Key responsibilities include:

* Collaborating with the Senior Resident Liaison Officer to ensure seamless communication with tenants
* Providing exceptional customer service and resolving any issues that may arise
* Working closely with the delivery team to ensure timely completion of refurbishment projects

Requirements:

* Pro-active and engaging individual with excellent communication skills
* Administration skills and experience with Microsoft Office
* Customer service experience and a strong understanding of CRM systems
* Ability to work independently and as part of a team

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.