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Ward Clerk

2 months ago


Torquay, Torbay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

About the Role

We are seeking a dedicated and organized individual to join our team as a Ward Clerk within the Child Health Directorate. This part-time role offers the opportunity to make a real difference in the lives of young patients by providing essential administrative support across various wards.

Your Responsibilities

  • Provide comprehensive administrative assistance to the clinical and nursing teams, ensuring smooth operations within Louisa Cary Ward, SSPAU (Short Stay Paediatric Assessment Unit), and SCBU (Special Care Baby Unit).
  • Serve as the first point of contact for patients, parents, carers, and visitors, delivering exceptional customer service and guidance.
  • Maintain accurate patient case notes, ensuring timely filing and organization of medical records in accordance with established protocols.
  • Handle telephone inquiries and requests efficiently, collaborating with nursing staff to provide prompt and helpful responses.
  • Contribute to a positive and supportive work environment by working collaboratively as part of a dedicated team.

About Us

Torbay and South Devon NHS Foundation Trust is committed to providing high-quality healthcare services to our community. Our Child Health department plays a vital role in the well-being of young patients, offering a comprehensive range of acute and outpatient services for children from birth to 18 years old.

As part of our team, you will have the opportunity to make a meaningful contribution to the lives of children and their families.