Client Relations Specialist

3 weeks ago


Bridgwater, Somerset, United Kingdom Kream Full time

We are excited to announce an opportunity for a dedicated Service Advisor to become part of the esteemed team at Kream, a prominent dealership associated with a leading UK automotive brand.

Kream is committed to providing outstanding customer service, ensuring that every client enjoys a fulfilling experience. If you thrive in a customer-focused environment and have relevant experience, this role may be the perfect fit for you.

This position demands exceptional communication abilities and a knack for adhering to established protocols in a dynamic setting while upholding high standards of professionalism and the company's core values.

Key Responsibilities:

  • Efficiently manage customer bookings and appointments with the workshop.
  • Provide accurate cost estimates tailored to customer needs.
  • Optimize workshop productivity to ensure maximum capacity utilization.
  • Generate detailed job cards, invoices, and estimates.
  • Address customer inquiries promptly and courteously through various communication channels.
  • Welcome customers in a professional manner and offer necessary assistance.
  • Keep clients updated on vehicle status and any additional services required.
  • Promote relevant products and services when suitable.

Candidates should possess experience as a Customer Service Advisor within a dealership or garage and hold a valid driver's license.

In return, Kream offers a competitive salary, a collaborative team atmosphere, and pathways for career growth within the organization.



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