Quality Control Team Leader
3 weeks ago
We are seeking a highly skilled Quality Control Team Leader to join our team at HelloFresh. As a key member of our quality assurance team, you will be responsible for ensuring the maintenance of consistent quality standards and optimal performance.
Key Responsibilities- Drive the monitoring and analysis of key performance metrics, addressing issues and supporting strategic decisions to improve operational effectiveness and quality outcomes.
- Train and coach QC auditors; provide positive feedback to auditors for following the right 'Quality Check' practices as defined.
- Ensure adherence to auditing and quality standards across shifts, providing guidance and support to maintain consistent performance and process integrity.
- Oversee the generation of reports and analysis, using data-driven insights to inform decision-making and support continuous improvement.
- Leading root cause analyses for errors, you will identify improvement opportunities and develop action plans to reduce error rates.
- Act as a liaison between QC teams and production, ensuring effective cross-functional communication and consistent updates on targets, expectations, and quality standards.
- Experience in team management is required.
- Experience working in a warehouse or similar environment, preferably in the food industry.
- Proficient in Gsheet/Excel.
- Confident in collaboration and relationship building in order to liaise with other stakeholders to influence and make decisions.
- Ability to solve problems using own initiative.
- 70% off HelloFresh or Green Chef boxes
- Company pension scheme
- Gym membership
- Bupa private medical insurance (including dental & family cover options)
- Electric vehicle scheme
- Mental health first aiders and an employee assistance programme
- If in the office, enjoy a free breakfast every day
- Eye care scheme
- Cycle to work scheme
- Group Life Assurance
The Granary, Unit 3, Chalker Way, Banbury, OX16 4XD
Wednesday - Saturday 6:30am - 6:30pm - day shift only
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Quality Control Team Lead
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