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Community Support Coordinator

3 months ago


Hayle, Cornwall, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

Position Overview

An exceptional opportunity has emerged to become a vital member of the proactive and welcoming Administrative Team supporting the Community Nursing Division.

The ideal candidate will possess outstanding communication skills and be well-versed in a comprehensive array of clerical responsibilities, with the capacity to perform specialized tasks as required. A background in a fast-paced office setting along with proficient typing and IT capabilities are crucial.

Applicants should demonstrate the ability to work independently, showcasing effective organizational and prioritization skills. Strong communication abilities and a flexible, adaptable approach to work are essential.

Key Responsibilities

The successful candidate will deliver and coordinate a high-quality, efficient, and precise administrative service to the Community Nursing Division, contributing to the seamless operation of the service. The role involves handling sensitive and confidential matters related to clients and their families.

As part of the Administration Team, a versatile approach is necessary to manage varying workloads and responsibilities effectively.

  • Attach documentation to electronic patient records.
  • Input data and generate reports as requested by clinical leads for monthly audits.
  • Sort incoming correspondence and distribute it to the appropriate department or individual.
  • Photocopy, scan, and disseminate information in compliance with information governance standards.
  • Order stock and equipment using appropriate systems.

About Cornwall Partnership NHS Foundation Trust

We are a dedicated NHS community and mental health provider Trust located in Cornwall and the Isles of Scilly, committed to delivering both community and hospital-based care aimed at enhancing individuals' physical and mental well-being. Our services also include specialized support for individuals with dementia or learning disabilities.

Our organization values its people, recognizing that they are our greatest asset. As part of our team, you will play a crucial role in supporting the health and wellness of the community.

With a workforce of over 4,000, our team comprises doctors, nurses, therapists, and administrative personnel.

We operate in various settings, including patients' homes, community clinics, and hospitals, with the aspiration to recruit exceptional individuals, provide outstanding care, and foster a supportive work environment.

Essential Qualifications and Experience

  • NVQ or RSA Level 2 or equivalent experience.
  • Experience in an administrative role.
  • Proficiency in Microsoft Office or similar software.
  • Basic numeracy and literacy skills.
  • Experience managing electronic and paper-based scheduling systems.

Desirable Skills

  • Experience in healthcare or NHS administration.

Required Skills and Competencies

  • Proficient word processing and data entry skills.
  • Advanced keyboard proficiency.

Knowledge and Abilities

  • Ability to utilize initiative when addressing inquiries.
  • Effective communication skills, both over the phone and in person.