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Hospitality Manager
2 months ago
Restaurant Supervisor Opportunity
Restaurant Supervisor Job Description
Job Summary:
We are seeking a skilled Restaurant Supervisor to join our team at Brewers Fayre Restaurant in Rugby. As a Restaurant Supervisor, you will be responsible for leading a team of staff to deliver exceptional customer service and ensure the smooth operation of the restaurant.
Key Responsibilities:
- Lead a team of staff: Supervise and motivate a team of staff to deliver exceptional customer service and achieve sales targets.
- Operational management: Ensure the smooth operation of the restaurant, including managing stock, controlling costs, and maintaining high standards of cleanliness and hygiene.
- Customer service: Provide exceptional customer service, responding to customer complaints and resolving issues in a professional and courteous manner.
- Training and development: Provide training and development opportunities for staff to improve their skills and knowledge.
- Performance management: Monitor and manage staff performance, providing feedback and coaching to improve performance.
Requirements:
- Leadership skills: Proven leadership skills, with experience of leading a team in a fast-paced environment.
- Customer service skills: Excellent customer service skills, with the ability to provide a high level of service to customers.
- Operational management skills: Strong operational management skills, with experience of managing stock, controlling costs, and maintaining high standards of cleanliness and hygiene.
- Communication skills: Excellent communication skills, with the ability to communicate effectively with staff, customers, and other stakeholders.
- Teamwork: Ability to work as part of a team, with a positive and flexible attitude.
What We Offer:
- Competitive salary: A competitive salary and benefits package.
- Training and development: Opportunities for training and development to improve your skills and knowledge.
- Career progression: Opportunities for career progression within the company.
- Team environment: A supportive and collaborative team environment.
