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Restaurant Operations Director

2 months ago

Maidstone, Kent, United Kingdom Pizza Express Full time

Job Summary

We are seeking a highly skilled and experienced Business Development Manager to lead our Pizzeria operations and drive commercial success. As a key member of our team, you will be responsible for developing and implementing strategies to increase sales, improve customer satisfaction, and enhance the overall dining experience.

Key Responsibilities

  • Develop and execute business plans to drive revenue growth and improve profitability
  • Lead a team of restaurant managers and staff to ensure exceptional customer service and quality standards
  • Monitor and analyze sales data to identify trends and opportunities for improvement
  • Collaborate with the marketing team to develop and implement promotional campaigns
  • Manage budgets and resources to ensure efficient use of company funds

Requirements

  • Proven experience in a commercial leadership role, preferably in the hospitality industry
  • Strong business acumen and analytical skills
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Passion for delivering exceptional customer service and quality standards

What We Offer

  • Competitive salary and bonus scheme
  • Opportunities for career development and progression
  • Free food on shift and 50% discount on food and drink when not working
  • Wellbeing support for you and your family
  • Referral bonus and holiday and sick pay

About Us

PizzaExpress is a leading international pizza brand with a rich history dating back to 1965. We are committed to delivering exceptional customer experiences and creating a welcoming and inclusive environment for our teams and customers. Our values are centered around being customer-centric, commercially minded, and obsessed with performance, as well as showing our heart, being honest with each other, and valuing everyone's diverse strengths.