Front Office Team Leader

1 month ago


Bristol, United Kingdom Leonardo Bristol City Full time
Be Authentic - Inspire Your Team - Be Leonardo

As the Front Office Team Leader, you will serve as the cornerstone of our operations, collaborating closely with the Front Office Manager to motivate and guide your colleagues, ensuring that every guest enjoys unforgettable experiences with us. Prepare for a dynamic role where you will oversee Front Office activities and energize a dedicated team to surpass guest expectations.

Some of the benefits our team members appreciate include:
  • Exclusive rates on Leonardo Hotel accommodations throughout the UK & Europe: plan that getaway you've been dreaming of
  • Company-wide recognition program: for being your wonderful self, you could earn vouchers for a variety of popular retailers
  • Complimentary meals during shifts
  • Talent referral program: earn a bonus for recommending a friend to join our team
  • We love to celebrate together: we frequently host Thank You Week (your hotel could feature anything from ice cream trucks to pizza parties) and annually, we dress up for our Employee Awards Celebration
  • Essential benefits: access to the Company Pension Scheme, Life Assurance, and Wellbeing Support
  • Continuous job-related training programs with clear advancement opportunities
If you are our ideal Front Office Team Leader, you will:
  • Be authentic
  • Be a people-oriented individual who makes each day enjoyable and engaging for the team
  • Thrive in a fast-paced environment
  • Mentor and train new team members
  • Provide solutions and think critically
  • Be reliable and a calming presence for both guests and the team
  • Exhibit exceptional organizational skills
Why consider a career with us?

We prioritize our team members just as much as we prioritize our guests. Once you become part of our team, you become part of the Leonardo community. In our organization, your dedication and pace are valued, so it is our responsibility to keep you at the forefront of your role as a Supervisor and team leader. Our Supervisors play vital roles in supporting team members and department heads daily. Our "NEW Team Coach" workshop and "Guest Care" training are designed to enhance your skills, and when the time is right, our "Insights Trainee Manager Programme" will prepare you for management as a Duty Manager. These programs enhance your knowledge and expertise at Leonardo Hotels, and with our ongoing support, practical training, and clear progression paths, you will be well on your way to a rewarding future in Hospitality.

Our Legacy

With decades of hotel management experience, we operate over 270 hotels across the United Kingdom and Europe. We manage over 55 hotels in the UK & Ireland, and as one of the fastest-growing hotel groups, we have ambitious plans for significant expansion in the coming years; there has never been a more thrilling time to consider a position with us.

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