Customer Service Representative

4 weeks ago


Gretna, Dumfries and Galloway, United Kingdom DX Network Services Limited Full time
About DX Network Services Limited

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life.

Job Overview

An exciting new opportunity has arisen for a Customer Service Advisor to join our team at DX Network Services Limited.

Key Responsibilities
  • Provide exceptional customer service to our clients and customers
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal teams to ensure seamless delivery of our services
  • Continuously improve our services and processes to meet the evolving needs of our customers
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Knowledge of customer service principles and practices
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a leading company in the logistics industry


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