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Senior Experimentation Executive
2 months ago
Job Title: Senior Experimentation Executive at AJ Bell
AJ Bell is a rapidly growing investment platform company in the UK, providing a variety of solutions for both financial advisers and individual investors. With over 503,000 customers managing assets totaling more than £80.3 billion, we are dedicated to simplifying the investment process and empowering people to secure their financial future.
Headquartered in Manchester, with additional offices in central London and Bristol, AJ Bell is now part of the FTSE 250 after listing on the London Stock Exchange's Main Market. Recognized as one of the UK's 'Best 100 Companies to Work For' for six consecutive years, our team of over 1300 employees is committed to excellence.
About the Role:
The Senior Experimentation Executive position at AJ Bell's London office involves driving the company's product agenda and enhancing the direct-to-consumer (D2C) business by focusing on improving conversation rates. The main responsibilities include optimizing user experience, boosting customer engagement, and driving revenue growth through conversion rate optimization strategies.
The day-to-day responsibilities include:
- Conversion Planning: Develop and execute a testing roadmap in collaboration with the Experimentation Manager to support business objectives.
- Conversion Delivery: Design and execute A/B and multivariate tests to optimize website elements and user journeys.
- Conversion Insight: Analyze test results and provide insights to internal stakeholders, ensuring transparency.
- Experimentation Platform Expert: Become a platform superuser, staying informed on platform releases to enhance testing.
- Website Analytics: Monitor website performance using analytics tools and translate insights into recommendations.
- User Experience Enhancement: Collaborate with UX/UI teams to improve the digital experience and streamline user journeys.
- Cross-functional Collaboration: Work with various teams to execute the testing roadmap.
- Third-party Relationship Management: Support experimentation agenda by delivering on tests and analyses.
- Industry Research and Best Practices: Stay updated on industry trends, technologies, and best practices.
Key Skills and Qualifications:
- Experience in designing and executing conversion optimization tests.
- Strong understanding of web technologies and HTML.
- Familiarity with optimization tools and platforms, such as Webtrends Optimize.
- Experience with data analytics tools like GA4 and Crazy Egg.
- Understanding of UX & CX design principles.
- Ability to collaborate with web developers and proficiency in JavaScript and Google Tag Manager.
- Advanced Excel skills and previous exposure to the financial services industry.
- Effective communication and collaboration skills.
What We Offer:
- Competitive salary up to £38,000 (dependent on experience).
- Generous holiday allowance increasing up to 31 days, plus bank holidays.
- Hybrid working policy and casual dress code.
- Discretionary bonus and contributory pension scheme.
- Buy as you earn share scheme and free shares scheme.
- Paid study support for qualifications and enhanced maternity/paternity scheme from day one.
- Bike loan, discounted PMI and Dental, and paid volunteering opportunities.
- Free social events and more.