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Global Head of Consumer Insights and Innovation

2 months ago

Birmingham, Birmingham, United Kingdom Mondelēz International Full time

Position Overview

Are You Prepared to Drive Change at Mondelēz International?

Join Our Vision to Shape the Future of Snacking. Innovate with Purpose.

As a pivotal leader, you will establish the strategic direction for your international team, ensuring the successful execution of innovation initiatives within the Mondelēz Consumer Science division while optimizing resource allocation. Your role involves steering the development of strategic insights, collaborating with senior stakeholders, and engaging with the technical and scientific community as well as business unit executives.

Key Contributions

The Global Head of Consumer Insights and Innovation is a critical strategic position responsible for leading the Global Consumer Science Innovation team, primarily focused on consumer-driven research initiatives at Mondelēz International. You will ensure that various global innovation projects are executed to the highest standards and within timelines to support Mondelēz International's growth objectives, solidifying its position as a leader in the snacking industry.

You will collaborate closely with marketing to drive cross-category innovation excellence, fostering an environment conducive to creative breakthroughs at Mondelēz.

Your involvement will extend to decision-making processes and change management, where you will mentor and develop members of the global consumer science innovation team (currently comprising 15 full-time employees).

You will play a vital role in integrating a consumer-focused approach within the Consumer Science organization, frequently partnering with category-specific Consumer Science teams, regional and global R&D, as well as Insights and Analytics and marketing leaders.

Staying informed on market trends and innovative consumer research methodologies will be essential as you identify and initiate new research programs related to products, packaging, and claims. This role demands strong collaboration with R&D, Insights and Analytics, and marketing leaders to uncover strategic growth opportunities, provide business updates, and recommend enhancements across the Innovation Excellence ecosystem.

Additionally, you will be responsible for developing annual and long-term budgets, taking into account both human and financial resources.

You will lead a team of consumer scientists and report directly to the VP Global Head of Consumer Science.

Required Qualifications

A passion for shaping your career trajectory, coupled with the following expertise and knowledge:

  • Proven expertise in consumer science for product and packaging innovation within R&D at a senior level, particularly in the fast-moving consumer goods sector.
  • In-depth understanding of innovation methodologies and frameworks.
  • Experience in co-creating consumer-focused innovation strategies that drive business growth.
  • Ability to identify unmet consumer needs and lead transformational innovation efforts that unlock significant growth and value.
  • Proficiency in conducting iterative learning experiments, setting learning objectives, and defining success metrics.
  • Insight into cultural shifts necessary to support corporate innovation goals.
  • Experience co-leading initiatives that deliver substantial market value.
  • Familiarity with advanced consumer research techniques to gauge consumer satisfaction and value creation.
  • Experience in managing risk and developing an innovation pipeline/portfolio.
  • Thought leadership in consumer and sensory research methodologies for innovation.
  • Application of consumer and sensory research in a fast-paced commercial environment.
  • Proven track record in team leadership, coaching, and mentoring.
  • Strong relationship-building skills with clients and stakeholders.
  • Effective negotiation skills to resolve conflicts.
  • Excellent verbal and written communication skills, along with strong organizational development capabilities.
  • Commitment to maintaining a safe working environment for all.

Skills We Value

  • Problem Solving
  • Critical Thinking
  • Systems Thinking
  • Visioning with persistence and confidence.
  • Ability to see tasks through to completion.

About This Role

The Global Head of Consumer Insights and Innovation is a strategic role that oversees the global Consumer Science function at Mondelēz, focusing on driving consumer-centric innovation. This leader will ensure that cutting-edge innovation practices and consumer understanding methodologies are fully integrated into the product and packaging development processes. Emphasizing consumer needs, you will work closely with R&D and multifunctional teams to create products and packaging that resonate with consumers. Additionally, you will be a strong advocate for talent development within a global context, fostering change throughout the organization.

This position enhances R&D's capability to develop products that delight consumers and supports Mondelēz International's objectives to lead the snacking market. You will be accountable for delivering exceptional consumer product designs and shaping innovation pipelines.

Key Responsibilities

  • Lead and inspire the Consumer Science Innovation organization, collaborating with category consumer science, product development, consumer insights, and marketing to create consumer-centric innovations.
  • Partner with Global Insights and Analytics to generate novel consumer insights and evaluate product/pack performance.
  • Guide the Consumer Science organization in providing valuable consumer insights throughout the product/pack development process, ensuring delightful consumer experiences.
  • Support the advancement of leading-edge Consumer Science capabilities.
  • Develop and utilize consumer understanding tools to inform breakthrough research and innovation initiatives.
  • Foster an inclusive and diverse culture that nurtures world-class Consumer & Sensory Science and R&D talent to enhance product and packaging experiences.

Additional Qualifications

  • Strong knowledge of innovation practices and consumer/sensory research tools and their application in innovation.

Educational Background

  • BSc or PhD in a science-related field such as Food Science, Biology, Biochemistry, Chemistry, or Chemical Engineering.

Job-Specific Requirements

  • Proven experience in leadership roles within R&D Consumer Science.
  • Extensive experience in leading innovation initiatives within R&D functions.

Travel Requirements

  • Medium – dependent on budget.

Relocation Support

No relocation support available.

Business Unit Summary

We value our talented employees and strive to promote from within whenever possible. If you believe this position aligns with your skills and aspirations, we encourage you to consider applying.

Mondelēz International is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Ready to Elevate Your Career?

We appreciate our talented employees and prioritize their professional growth. If you believe this opportunity is right for you, we encourage you to explore it further.

If You Need Assistance with Your Application or Interview Process, Please Reach Out to the Recruiter.

Job Type

Regular Consumer Science Science & Engineering