Customer Support Specialist

3 hours ago

Gaydon, Warwickshire, United Kingdom MSX International Full time

Customer Support Helpdesk Role

MSX International is seeking a skilled Customer Support Helpdesk Advisor to join our team at Jaguar Land Rover in Gaydon. As a key member of our global support network, you will play a vital role in delivering exceptional customer service and technical assistance.

The Role

In this position, you will be the first point of contact for customers seeking technical assistance over the phone, chat, or email. Your primary responsibilities will include:

  • Providing expert technical support and guidance to customers
  • Resolving complex technical issues and escalating incidents as needed
  • Collaborating with internal teams and clients to ensure seamless support
  • Recording and tracking customer interactions and issues
  • Generating reports and insights to inform business decisions

About You

We are looking for a highly motivated and technically confident individual with excellent communication and problem-solving skills. If you have experience in troubleshooting technical issues and a passion for delivering exceptional customer service, we encourage you to apply.

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Flexible working arrangements to suit your needs

About MSX International

With over 5,000 employees across 80 countries, MSX International is a leading provider of industry expertise and innovative solutions. Our teams work together to deliver exceptional results and drive business success.

Our Purpose

To empower Movers and Makers to thrive in our ever-changing world.

Our Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology to craft tailored and innovative solutions.

Our Vision

To enhance every journey in the world of mobility.

  • Customer Support Helpdesk Specialist

    7 days ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    {"title": "Customer Support Helpdesk Specialist", "content": "Customer Support Helpdesk Specialist£18,000-25,0006-month fixed ContractWeekend shiftHybrid - WarwickAre you a detail-oriented problem solver looking for a new challenge?MSX International has the opportunity for youMSX International is seeking a Customer Support Helpdesk Specialist to join our...

  • Customer Support Helpdesk Specialist

    7 days ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    {"title": "Customer Support Helpdesk Specialist", "content": "Customer Support Helpdesk Specialist£18,000-25,0006-month fixed ContractWeekend shiftHybrid - WarwickAre you a detail-oriented problem solver looking for a new challenge?MSX International has the opportunity for youMSX International is seeking a Customer Support Helpdesk Specialist to join our...

  • Customer Support Helpdesk Specialist

    1 week ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Job SummaryMSX International is seeking a highly skilled Customer Support Helpdesk Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our global support team, you will be responsible for providing exceptional technical support to our clients, ensuring timely resolution of incidents, and driving customer loyalty and retention.Key...

  • Customer Support Helpdesk Specialist

    1 week ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Job SummaryMSX International is seeking a highly skilled Customer Support Helpdesk Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our global support team, you will be responsible for providing exceptional technical support to our clients, ensuring timely resolution of incidents, and driving customer loyalty and retention.Key...

  • Customer Support Helpdesk Team Lead

    7 days ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    About the RoleWe are seeking a highly skilled Customer Support Helpdesk Team Lead to join our team at MSX International. As a key member of our global support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesManage and resolve complex technical issues through effective...

  • Customer Support Helpdesk Team Lead

    7 days ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    About the RoleWe are seeking a highly skilled Customer Support Helpdesk Team Lead to join our team at MSX International. As a key member of our global support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesManage and resolve complex technical issues through effective...

  • Customer Support Helpdesk Team Lead

    3 hours ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support Helpdesk Team LeadMSX International is seeking a skilled Customer Support Helpdesk Team Lead to join our team at Jaguar Land Rover in Gaydon. As a key member of our team, you will be responsible for providing technical assistance to customers via phone, chat, or email.The RoleIn this role, you will be the primary point of contact for...

  • Customer Support Helpdesk Team Lead

    39 minutes ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support Helpdesk Team LeadMSX International is seeking a skilled Customer Support Helpdesk Team Lead to join our team at Jaguar Land Rover in Gaydon. As a key member of our team, you will be responsible for providing technical assistance to customers via phone, chat, or email.The RoleIn this role, you will be the primary point of contact for...

  • Customer Support Helpdesk Team Lead

    23 hours ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support Helpdesk Team LeadMSX International is seeking a skilled Customer Support Helpdesk Team Lead to join our team at Jaguar Land Rover in Gaydon. As a key member of our team, you will be responsible for providing technical assistance to customers via phone, chat, or email, and working closely with the project manager to ensure seamless...

  • Customer Support Helpdesk Team Lead

    1 day ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support Helpdesk Team LeadMSX International is seeking a skilled Customer Support Helpdesk Team Lead to join our team at Jaguar Land Rover in Gaydon. As a key member of our team, you will be responsible for providing technical assistance to customers via phone, chat, or email, and working closely with the project manager to ensure seamless...

  • Customer Support Helpdesk Team Lead

    4 days ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support Helpdesk Team LeadMSX International is seeking a skilled Customer Support Helpdesk Team Lead to join our team at Jaguar Land Rover in Gaydon. As the first point of contact for customers seeking technical assistance, you will be responsible for managing schedules, creating and distributing reports, and coaching and mentoring team members to...

  • Customer Support Helpdesk Team Lead

    4 days ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support Helpdesk Team LeadMSX International is seeking a skilled Customer Support Helpdesk Team Lead to join our team at Jaguar Land Rover in Gaydon. As the first point of contact for customers seeking technical assistance, you will be responsible for managing schedules, creating and distributing reports, and coaching and mentoring team members to...

  • Customer Support Helpdesk Team Lead

    3 days ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support Helpdesk Team LeadMSX International is seeking a skilled Customer Support Helpdesk Team Lead to join our team at Jaguar Land Rover in Gaydon. As the first point of contact for customers seeking technical assistance, you will be responsible for managing schedules, creating and distributing reports, and coaching and mentoring team members to...

  • Customer Support Helpdesk Team Lead

    3 days ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support Helpdesk Team LeadMSX International is seeking a skilled Customer Support Helpdesk Team Lead to join our team at Jaguar Land Rover in Gaydon. As the first point of contact for customers seeking technical assistance, you will be responsible for managing schedules, creating and distributing reports, and coaching and mentoring team members to...

  • Automotive Engineering Specialist

    1 month ago

    Gaydon, Warwickshire, United Kingdom Contechs Consulting Full time

    Position:Automotive Engineering & Architecture SpecialistPosition Type: ContractApplicants must possess valid eligibility to work full-time in the UK and have the ability to travel within the EU.We are currently seeking an Automotive Engineering & Architecture Specialist to join our team at Contechs Consulting.As an Automotive Architecture Specialist, your...

  • Financial Planning Specialist

    3 weeks ago

    Gaydon, Warwickshire, United Kingdom Aston Martin Full time

    Job DescriptionAston Martin is seeking a highly motivated and detail-oriented Financial Planning Specialist to play a pivotal role in driving business performance throughout our Platform and Vehicle programmes.Key Responsibilities:Support key investment, material, and inventory cost targets within the Vehicle Life Cycle team, ensuring effective communication...

  • Optical Design Specialist

    3 days ago

    Gaydon, Warwickshire, United Kingdom Response Informatics Full time

    Job OverviewWe are seeking a highly skilled Lighting Engineer to join our team at Response Informatics.The successful candidate will be responsible for designing and developing optical components that meet customer and legal requirements for automotive exterior lighting.Main Responsibilities:Collaborate with Optics Technical Specialists to deliver...

  • Optical Design Specialist

    4 days ago

    Gaydon, Warwickshire, United Kingdom Response Informatics Full time

    Job OverviewWe are seeking a highly skilled Lighting Engineer to join our team at Response Informatics.The successful candidate will be responsible for designing and developing optical components that meet customer and legal requirements for automotive exterior lighting.Main Responsibilities:Collaborate with Optics Technical Specialists to deliver...

  • Optical Design Specialist

    3 days ago

    Gaydon, Warwickshire, United Kingdom Response Informatics Full time

    Job OverviewWe are seeking a highly skilled Lighting Engineer to join our team at Response Informatics.The successful candidate will be responsible for designing and developing optical components that meet customer and legal requirements for automotive exterior lighting.Key Responsibilities:Collaborate with Optics Technical Specialists to deliver...

  • Optical Design Specialist

    3 days ago

    Gaydon, Warwickshire, United Kingdom Response Informatics Full time

    Job OverviewWe are seeking a highly skilled Lighting Engineer to join our team at Response Informatics.The successful candidate will be responsible for designing and developing optical components that meet customer and legal requirements for automotive exterior lighting.Key Responsibilities:Collaborate with Optics Technical Specialists to deliver...