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**Retail Sales Associate

2 months ago

London, Greater London, United Kingdom Retail Human Resources plc Full time

About the Role:

We are seeking a highly skilled and flexible Retail Sales Associate to join our team at Selfridges. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experiences that exceed our customers' expectations.

Key Responsibilities:

  • Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner.
  • Sales and Merchandising: Maintain a thorough knowledge of our products and services, and use this knowledge to make sales and recommendations to customers.
  • Teamwork: Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
  • Stock Management: Manage and maintain stock levels, including receiving and processing deliveries, and conducting stock audits.
  • Adaptability: Be flexible and adaptable to changing business needs, and willing to take on additional responsibilities as required.

Requirements:

  • Excellent Communication Skills: Possess excellent communication and interpersonal skills, with the ability to engage with customers and colleagues in a professional and courteous manner.
  • Product Knowledge: Develop and maintain a thorough knowledge of our products and services, including trends and competitor activity.
  • Sales and Service Expertise: Possess strong sales and service skills, with the ability to deliver exceptional customer experiences and meet sales targets.
  • Problem-Solving Skills: Be able to resolve customer issues and concerns in a professional and courteous manner.
  • Flexibility: Be flexible and adaptable to changing business needs, and willing to take on additional responsibilities as required.

About Us:

Retail Human Resources plc is a leading retailer with a commitment to delivering exceptional customer experiences. We are seeking a highly skilled and flexible Retail Sales Associate to join our team at Selfridges, and contribute to our success in delivering outstanding customer service and sales experiences.