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Evening Customer Support Specialist
2 months ago
Position: Customer Support Specialist
Location: Office-based
Salary: Basic £24,000 - £25,000 + Bonus (Total package up to £28,000)
A remarkable opportunity has arisen to join a culturally rich team seeking a Customer Support Specialist on a permanent basis.
The organization is a global entity, yet the office environment fosters a familial atmosphere where collaboration is key to achieving shared objectives.
Benefits:
- Complimentary parking
- 34 days of annual leave, inclusive of public holidays
- Outstanding pension scheme
- Comprehensive wellness support program
- And more
This role is dynamic and fast-paced, making prior experience in a telephonic support environment essential. The ability to multitask effectively is also crucial.
Key Responsibilities:
Assist all stakeholders throughout the ordering process and deliver efficient aftercare services.
- Address a variety of inquiries from suppliers, clients, and customers via email and phone.
- Consistently strive to provide exceptional customer service.
- Handle complaints professionally, should they arise.
Requirements:
- Proven experience in customer support.
- Strong administrative skills with a keen attention to detail.
- Search is an equal opportunities employer and encourages applications from all qualified individuals, regardless of race, gender, disability, religion/beliefs, sexual orientation, or age.
