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Starbucks Shift Supervisor

2 months ago

Northampton, Northamptonshire, United Kingdom EG Group Full time

### Role Overview

As a Starbucks Shift Supervisor, you will play a key part in ensuring the team is operating smoothly, promoting sales, and increasing profitability while making sure our customers leave feeling satisfied. You will be second in command and lead, inspire, and motivate a team to achieve excellence in customer service and sales.

### Key Responsibilities

* Manage the store when the Manager is not around, taking charge of daily operations and ensuring seamless customer experience
* Lead and engage the team, promoting a positive and inclusive work environment
* Get involved with making beverages, store cleanliness, and serving our loyal customers
* Collaborate with the team to achieve sales targets and improve profitability

### Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

* Starbucks discount - 30% off food, drinks & merchandise
* Food to Go Discounts – 15% off Greggs, Subway & much more
* Discount partnerships – retail, food, home, garden, electronics & much more
* 24/7 access to virtual GP & wellbeing service
* Quarterly bonus incentive
* Contracted hours
* Free on-shift beverage
* 10% Discount Card for Asda
* Progression & career opportunities
* Life assurance
* Employee assistance programme
* Recognition rewards
* Learning & development opportunities
* Work anniversary awards
* Compassionate leave
* EG Cares benefits & rewards platform
* Access to the Learning Hub with the most extensive online learning course library in the world

### What We're Looking For

We are interested in speaking with individuals who have supervisory experience or experience within hospitality/retail and feel ready to step into a managerial role. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply.