Prisoner Custody Officer

1 month ago


Folkestone, Kent, United Kingdom Serco Full time
About the Role

We are seeking a highly motivated and dedicated individual to join our team as a Prisoner Custody Officer. As a key member of our Prisoner Escort Custody Services (PECS) team, you will play a vital role in providing safe and secure escorting and custody services to detainees.

Key Responsibilities
  • Accompany defendants in court rooms and cells, ensuring their physical and mental wellbeing.
  • Search property or people as required, maintaining a high level of professionalism and discretion.
  • Ensure food and drink are available to detainees, adhering to dietary requirements and cultural sensitivities.
  • Complete paperwork and data entry for the day, maintaining accurate records and adhering to company policies.
What We Offer

As a Prisoner Custody Officer with Serco, you will enjoy a range of benefits, including:

  • A competitive salary and annual increment opportunities.
  • A comprehensive pension scheme, with employer contributions up to 6%.
  • Life insurance and access to Employee Assistance Programme.
  • Days annual leave, rising to after 7 years' service, plus Bank Holidays.
  • A range of discounts and exclusive deals, including Merlin Attractions, Mobile Phone discounts, and more.
Requirements

To be successful in this role, you will need:

  • A current valid driver's license.
  • Reasonable fitness levels.
  • Good written and verbal communication skills, with the ability to manage and control all situations.
Our Assessment Process

Our recruitment process includes:

  • Online Assessment.
  • Briefing call to assess eligibility.
  • Competency-based virtual interview.
  • Short role-play and written exercise.

Please note that all roles are exempt from the Rehabilitation of Offenders Act 4 and subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.



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