Vehicle Valuation Specialist
3 weeks ago
About Solus Accident Repair Centres
Solus Accident Repair Centres is a leading body repair group owned by Aviva, with a team of over 1000 experts dedicated to providing exceptional service. We offer a supportive and inclusive environment for our employees, with numerous benefits including group income protection, competitive pension contributions, and various discounts.
About the Role
We are seeking a skilled and compassionate Vehicle Valuation Specialist to join our growing team. In this role, you will play a crucial part in ensuring customer satisfaction by determining fair vehicle valuations and collaborating with customers to find tailored solutions.
Key Responsibilities
- Collaborate closely with customers to understand their needs and provide personalized solutions aligned with our core values.
- Conduct thorough assessments of vehicles to determine accurate valuations using industry-standard tools and your expertise.
- Build and maintain strong relationships with suppliers and stakeholders to ensure efficient and effective operations.
- Promote customer satisfaction by delivering exceptional service and resolving inquiries promptly and professionally.
- Work collaboratively within a motivated team environment to leverage individual strengths and achieve shared goals.
Desired Qualifications
- Excellent interpersonal and customer service skills, with a proven ability to build rapport and trust.
- Strong negotiation and decision-making abilities, coupled with sound judgment and analytical skills.
- Effective communication and adaptability, allowing you to communicate clearly and concisely with diverse individuals.
- Highly organized and detail-oriented, with the ability to manage multiple cases efficiently and effectively.
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