Hospitality Team Member

1 month ago

High Wycombe, Buckinghamshire, United Kingdom Wells & Co Full time

Join Our Team at Wells & Co

We are excited to announce an opportunity for dedicated individuals to become part of our vibrant pub family. Our establishment is renowned for its lively atmosphere, exceptional beverages, and a welcoming environment for all guests.

Position Overview:
As a Team Member, you will play a crucial role in delivering outstanding customer service and ensuring a memorable experience for our patrons. We are looking for enthusiastic and hardworking individuals, with or without prior experience, as comprehensive training will be provided.

Key Responsibilities:
Your duties will include:

  • Overseeing the customer journey to guarantee a top-notch experience.
  • Accurately processing orders and collaborating closely with kitchen personnel.
  • Ensuring the correctness of payments and receipts.
  • Confidently suggesting menu items and beverage selections.
  • Monitoring service standards and addressing any concerns promptly.
  • Being a proactive and supportive member of the team.

What We Offer:
We provide a competitive package that includes:

  • Attractive hourly wage plus tips.
  • 28 days of paid holiday.
  • Company pension scheme.
  • Discounts on retail and beverages.
  • A fun and supportive work culture.
  • 30% discount across all managed locations.
  • Employee assistance program.
  • Access to a benefits portal.
  • Referral bonuses.
  • Opportunities for career development.
  • A fantastic working environment with great prospects.

Ideal Candidate:
We seek individuals who can demonstrate:

  • Previous experience in a customer-facing role within the hospitality sector.
  • A genuine enthusiasm for food and beverages.
  • The ability to provide excellent customer service and work effectively in a fast-paced environment.
  • A results-oriented mindset and a desire to grow within the company.

If you are passionate about delivering exceptional service and want to be part of a dynamic team, we encourage you to consider this opportunity.

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