Client Care Coordinator

5 days ago


Bristol, Bristol, United Kingdom MSI Reproductive Choices Full time

About the Role

We are seeking a highly skilled Client Care Coordinator to join our national contact centre. As the first point of contact for our clients, you will play a vital role in ensuring their needs are met and they receive exceptional care.

Key Responsibilities

  • Manage a mix of administrative duties, including phone consultations, data processing, and reception desk management.
  • Provide exceptional customer service, ensuring clients feel supported and informed throughout their journey.
  • Work collaboratively with a warm and friendly team to empower clients to make informed reproductive choices.
  • Participate in bespoke training to develop your skills and confidence in your role.

What We Offer

At MSI Reproductive Choices, we prioritize our clients' needs and experiences. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world. Our dedicated team is passionate about delivering personalized care, and we offer a supportive and inclusive work environment.

Requirements

  • Experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

How to Apply

For more information on the role and to apply, please refer to the following link:



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