Client Care Coordinator
5 days ago
About the Role
We are seeking a highly skilled Client Care Coordinator to join our national contact centre. As the first point of contact for our clients, you will play a vital role in ensuring their needs are met and they receive exceptional care.
Key Responsibilities
- Manage a mix of administrative duties, including phone consultations, data processing, and reception desk management.
- Provide exceptional customer service, ensuring clients feel supported and informed throughout their journey.
- Work collaboratively with a warm and friendly team to empower clients to make informed reproductive choices.
- Participate in bespoke training to develop your skills and confidence in your role.
What We Offer
At MSI Reproductive Choices, we prioritize our clients' needs and experiences. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world. Our dedicated team is passionate about delivering personalized care, and we offer a supportive and inclusive work environment.
Requirements
- Experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
How to Apply
For more information on the role and to apply, please refer to the following link:
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