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Life Insurance Sales Professional

2 months ago

Manchester, United Kingdom 123 Recruitment and training Full time
Job Description

Company: 123 Recruitment and Training

Job Title: Senior Sales Consultant - Life Insurance

Job Type: Full-time, Permanent

Location: In person

Benefits:

  • Company events
  • Company pension
  • Life insurance

Job Summary:

We are seeking a highly motivated and experienced Senior Sales Consultant to join our team. As a Senior Sales Consultant, you will be responsible for delivering excellent customer outcomes, maximizing sales potential, and maintaining a high standard of compliance.

Key Responsibilities:

  • Customer Outcomes: Responsible for delivering good customer outcomes that are consistent with Consumer Duty
  • Sales Performance: Maximise the potential of every lead received and overcome objections
  • Product Knowledge: Conduct a robust fact find with each client, ensuring the correct product is presented
  • Product Offering: Offer a range of products which are suitable for the clients and their budget
  • Compliance: Maintain a high standard of compliance at all times
  • Pipeline Management: Manage a pipeline of business effectively
  • Communication: Communicate clearly and precisely to the customers
  • Targets: Work towards and ultimately achieve the targets set by the line manager
  • Customer Interaction: Use questioning and listening skills when understanding the customer's needs
  • Technology: Utilise the calling technology provided, with a minimum of 4 hours call requirement per day
  • Professionalism: Be polite and represent the business respectfully
  • Personal Goals: Work towards personal goals and ambitions set in 1-2-1 meetings
  • Additional Responsibilities: Carry out other responsibilities set out by management

Requirements:

  • Basic IT Ability: Basic IT ability
  • Sales Process: Sales Process
  • Insurance Knowledge: Insurance knowledge (desirable)
  • Product Knowledge: Product knowledge (desirable)
  • CRM System: CRM system (desirable)

Essential Skills:

  • Communication: Excellent written, verbal & listening communication skills with a professional telephone manner
  • Rapport Building: Ability to build rapport effectively with customers and colleagues
  • Influencing: Experience of influencing and persuading to successfully and compliantly handle objectives
  • Fact Finding: Proven ability to fact find in detail to ensure the customer needs are fully established and met
  • Sales Success: Demonstrable success in closing sales whilst adhering to a sales process
  • Accuracy: Accuracy & attention to detail

Desirable Skills:

  • Summarization: Ability to effectively summarise and para-phrase back to customers based on the information provided

Essential Experience:

  • Telephone Sales: Experience of working successfully in a fast paced, targeted and regulated telephone sales environment
  • Structured Sales: Previously worked and enjoyed success in a micro-managed, buzzing and structured sales environment
  • Team Player: Team player but with the ability to achieve individual success
  • High Volume Sales: Demonstrable success in a high volume based telephone sales role following a structured sales script
  • Consultative Sales: Proven experience of consultative sales processes in a B2C telephone environment

Desirable Experience:

  • Insurance Sales: Insurance or financial service sales
  • Cold Calling: Cold calling
  • Mentoring: Mentoring sales teams for success

Key Competencies:

  • Adaptability: Adaptability
  • Following Instructions: Following instructions & procedures
  • Results Driven: Results driven & self-motivated
  • Relationship Building: Relationship building & effective interaction
  • Coping with Pressures: Coping with pressures & set-backs/resilience
  • Tenacity: Tenacity & persistence
  • Learning: Learning & applying knowledge
  • Concern Handling: Concern Handling & Negotiating