Business Development Trainee
2 months ago
Location: Full-time office based
Hourly Rate: £13.15 per hour PAYE
Contract Length: 3-month contract (possibility of extension)
Working Pattern: Full Time, Monday - Friday, 36 hours
ASAP Start
Job SummaryAs a Business Development Trainee, you will assist with managing resident referrals to the service, including registering and managing personal information. You will support front-of-house duties, take part in Work Match events, and provide a high level of customer service to our residents and stakeholders.
Key Responsibilities- Data input, data extraction, photocopying, scanning, filing, and typing duties as directed, assisting with the monitoring and ordering of stock supplies.
- To deal with internal and external post and emails on a day-to-day basis.
- To produce and update spreadsheets and templates to support administration monitoring and quality processes.
- To register candidates interested in using the service and update their information on the internal CRM system.
- To respond to queries, both face-to-face, telephone, and online, take messages, and pass them on to the relevant member of staff in an appropriate and timely manner.
- To contact residents by phone, email, or video conferencing in relation to appointments with WorkMatch colleagues.
- To be the first point of contact and support the reception area at all times, meeting and greeting visitors while delivering a high standard of customer service.
- To manage training and meeting room bookings, ensuring that all enquiries are accurately dealt with, refreshments planned, and room setup appropriately.
- To maintain filing systems in line with data protection, organization policies, and procedures, always maintaining strict confidentiality.
- Experience and knowledge of social media platforms.
- Experience of using Microsoft Word and Excel.
- Knowledge of GDPR/Data Protection regulations.
- Previous experience of administrative work and dealing with people from a wide range of backgrounds.
- Competent to process administration tasks accurately following instructions.
- Good interpersonal and communication skills.
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